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909-305-4824

FREQUENTLY ASKED QUESTIONS

1. WHAT DOES CAL WEST REQUIRE FOR QUOTING?

WE TYPICALLY ASK FOR CUSTOMERS TO SEND US CAD FILES OF THEIR PROJECTS (WE WILL HAPPILY SIGN AN NDA SO YOUR PROJECT FILES WILL BE SECURE) AS WELL AS PART QUANTITIES AND MATERIAL TYPE(S) REQUIRED. THE MORE INFORMATION YOU CAN SEND THE BETTER...

2. WHAT TYPES OF CAD FILES DOES CAL WEST REQUIRE FOR QUOTING?

WE TYPICALLY ASK FOR CUSTOMERS TO SEND US .DXF FILES FOR PLATE CUTTING AND PARASOLID (.X_T) FILES FOR BOTH TUBE ASSEMBLIES AND GENERAL ASSEMBLIES. WE USE SOLIDWORKS FOR OUR CAD SERVICES.

3. DO YOU HANDLE SMALL ONE-OFF JOBS?

WE CAN CERTAINLY HELP WITH SMALL JOBS - HOWEVER, THERE ARE MINIMUM OPERATION AND SETUP FEES FOR EACH SERVICE THAT WILL BE APPLIED TO YOUR PARTICULAR PROJECT.

4. WHAT IF I DONT HAVE CAD FILES?

NO WORRIES! WE OFFER CAD SERVICES AND 3D SCANNING TO HELP BRING ANY PROJECT INTO SOLIDWORKS - WHICH IS REQUIRED FOR US TO BE ABLE TO PROCESS MATERIAL ON ANY OF OUR MACHINES SINCE THEIR PROCESSES ARE ALL CAD BASED.

5. WHAT IF I REQUIRE A SERVICE NOT LISTED ON YOUR WEBSITE?

FEEL FREE TO CONTACT US AND LET'S SEE HOW WE CAN HELP - WHILE WE MAY NOT HAVE A POWDER COAT BOOTH OR ANODIZING TANK IN HOUSE, WE PARTNER WITH MANY COMPANIES TO BRING TOP TIER SERVICE TO OUR ONE-STOP-SHOP. 

6. DO YOU OFFER PROTOTYPE DEVELOPMENT?

WE CERTAINLY DO - OUR STAFF COMES FROM A MULTITUDE OF DIFFERENT BACKGROUNDS FROM DESIGN, ENGINEERING AND FABRICATION - WE'VE BUILT QUITE AN ARRAY OF PRODUCTS FOR ALL SORTS OF COMPANIES...

7. DO YOU OFFER RUSH ORDERS?

RUSH ORDERS ARE ON A CASE BY CASE BASIS - WE CAN SOMETIMES ACCOMMODATE A RUSH ORDER BUT THERE IS USUALLY A STEEP RUSH FEE APPLIED - OUR STANDARD LEAD TIME VARIES SO PLEASE CONTACT US DIRECTLY FOR AN UPDATED LEAD TIME.